FREQUENTLY ASKED QUESTIONS

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.

Yes! All of our hair is 100% raw human hair. It is unprocessed, cut directly from donors, and free of synthetic fibers or chemical treatments.

Raw hair is the most natural form of human hair—completely unprocessed with all cuticles aligned. Virgin hair is also unprocessed, but may have undergone steam processing to create a specific texture. At Colour Me Hair Collections, we proudly offer premium raw hair for superior quality and longevity.

With proper care, our raw hair can last 12 months or longer. We recommend using sulfate-free products and minimizing excessive heat or chemical treatments for the best results.

Yes! We offer a variety of glueless lace front wigs and can accommodate custom requests depending on availability. Contact us directly for more information on custom orders.

Processing takes 1–2 business days. Once shipped, delivery within the U.S. typically takes 2–5 business days. Preorder items may take 5–10 business days before shipping.

At this time, we only ship within the United States.

No. Due to the nature of our products, all sales are final. We do not accept returns or exchanges. Please double-check your order details before checkout.

If you receive a defective or incorrect item, please email us within 48 hours of delivery with photos and your order number. We will review and address the issue accordingly.

No. We do not change shipping addresses after an order has been placed. Please make sure your address is correct at checkout.

For any questions, reach out to us at ColourMeHairCollections@gmail.com. We’re happy to help!